Privacy policy

PRIVACY POLICY

Last Updated: March 18, 2019

This Privacy Policy describes how IVMFenLab.com (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from the Site.

We understand that privacy is especially important to our customers. We are committed to protecting your personal data and ensuring a secure shopping experience.

1. PERSONAL INFORMATION WE COLLECT

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases.

  • Device Information: Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.

  • Order Information: Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

2. HOW WE USE YOUR PERSONAL INFORMATION

We use your personal information to provide our services to you, which includes:

  • Offering products for sale, processing payments, shipping and fulfillment of your order.

  • Keeping you up to date on new products, services, and offers (only if you opt-in).

  • Screening our orders for potential risk or fraud.

3. SHARING PERSONAL INFORMATION

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

  • We use service providers like Shoplazza or Shopyy to power our online store.

  • We share your information with shipping carriers (e.g., USPS, UPS, FedEx) to deliver your orders.

  • We may share your Personal Information to comply with applicable laws and regulations, or to protect our rights.

WE DO NOT SELL YOUR PERSONAL DATA. We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

4. COOKIES

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences.

5. SECURITY

The security of your Personal Information is important to us. We use industry-standard encryption (SSL/TLS) to protect your sensitive data during transmission. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

6. DO NOT TRACK

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

7. YOUR RIGHTS

If you are a resident of certain jurisdictions (such as California with the CCPA), you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.

8. DATA RETENTION

When you place an order through the Site, we will retain your Order Information for our records unless and until you ask us to erase this information.

9. CHANGES

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

10. CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at:

Email: support@ivmfenlab.com Address: [Insert Your Business or Virtual Office Address Here] Customer Support Hours: Monday–Friday, 9 AM – 5 PM (EST)